Call Joanna on: 07979 415817 | info@benchmarkcottage.com | Underhill, Glaisdale, Whitby YO21 2PF
Our Guest Promise
In choosing to stay at Benchmark Cottage, we know you’re looking for something a little special. It’s why our mission is to ensure you have everything you need from the moment you walk through the door.
With every visit, we personally do everything to ensure our guests enjoy:
Great Comfort
Peace of Mind
Top-Rate Cleanliness
High Connectivity
Based on recent guest awards and direct feedback, we believe we are getting our service to you just right – though we will keep evolving your experience through the precious feedback you give.
We are delighted to have been awarded in 2026 our fourth consecutive annual “5* CUSTOMER’S CHOICE AWARD” since our doors opened in 2022. The award recognises our overall guest satisfaction (FEEFO) rating of 4.75/5 or higher across Location, Cleanliness, Comfort and Equipment, Local Amenities and Value for Money scores. Our Google Reviews continue to accord us 5* reviews too!