07979 415817 | info@benchmarkcottage.com | Underhill, Glaisdale, Whitby YO21 2PF
Our Guest Promise
In choosing to stay at Benchmark Cottage, we know you’re looking for something a little special. It’s why our mission is to ensure you have everything you need from the moment you walk through the door.
With every visit, we personally do everything to ensure our guests enjoy:
Great Comfort
Peace of Mind
Top-Rate Cleanliness
High Connectivity
Based on recent guest awards and direct feedback, we believe we are getting our service to you just right – though we will always evolve through precious guest feedback.
In 2025 this year, we were delighted to receive our third consecutive annual CUSTOMER’S CHOICE AWARD through Cottages.com. The award recognises our overall guest satisfaction (FEEFO) rating of 4.75/5 or higher across Location, Cleanliness, Comfort and Equipment, Local Amenities and Value for Money scores.